· The amount of the new item should be same as or greater than the exchanged item
· The item to be exchanged should be returned in their original, unworn condition. For information on return terms please refer to our .
· Shipping costs for the returned piece will be as per our .
· The new pieces will only be shipped out once the exchanged piece is returned and received at our office. All exchanged items will be assessed by our quality assessment team.
· For more information on how to return your order, please refer to our.
· Exchanges are limited to only 1 per order.
· For shipping terms of the new item, please refer to our .
Ø Items that have been modified one or more times
Ø Items that are engraved/laser inscribed
Ø Items that have been resized one or more times
Ø items that have previously been exchanged
Ø custom designed jewelry.
· The additional amount of the new item needs to be fully paid for in order for it to be shipped.
· Payment method may differ from that of the earlier purchase.